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Facilitator, Not Savior: A Bodyworker’s Guide to Boundaries, Burnout, and the Long Game

  • Writer: Julie Marciniak
    Julie Marciniak
  • Jan 13
  • 6 min read

Updated: Jan 15


Massage therapist setting healthy scheduling boundaries

Years in this work have taught me something essential: the hardest part of being a therapist is not just caring for clients, but also protecting your own well-being.


A longtime client of mine—someone I’ve helped a lot over the years—showed up at the office asking for availability that day. No appointment. He did something to his neck and was hoping I could magically squeeze him in. I've done it before...but the week before Christmas, I was already booked solid, and off the next week. So I offered to connect him with another excellent therapist in my office.


And he hit me with some version of: “But I don’t want anyone else. I want YOU.”

If you’ve been in this profession longer than five minutes, you’ve heard it.

It can feel flattering, but it can also feel like pressure—responsibility beyond your role and capacity. That pressure grows when clients put you on a pedestal.


When Clients Put You on a Pedestal (and Your Ego Says “Thank You”)


Let’s be honest. When a client acts like you’re the only person who can help them, a little part of you goes, “Awwww.”And another little part goes, “Yep. That’s right.” 😅

Being put on a pedestal quickly shifts from flattery to burden. It makes their progress feel like your responsibility, which isn’t sustainable. This shift leads directly to the challenge of emotional labor in therapy.


But you’re not the work; you’re the facilitator.


The longer I do this work, the more I’ve come to understand something essential:

We guide the process, but the real change comes from the client’s participation. We’re an important part, but not the whole solution.

That’s where being a facilitator comes in. We guide, support, listen, notice patterns, apply skills, and give clients new tools like movement ideas, self-care strategies, and awareness to help them manage their tissue issues or chronic pain.


We help their nervous system and tissues find new options. But we can’t live their life for them. We can’t hydrate for them. We can’t make them go to bed on time or do their stretches. We can’t change their stress levels, their posture at the computer, or the way they ignore pain signals until they’re in real pain.


The reality: we can guide, but we cannot carry our clients' full load. That realization is crucial for managing the emotional labor that comes with this profession.


Emotional Labor Is Real (and It’ll Wear You Out If You Let It)


Massage therapy isn’t just physical work. It’s also emotional labor: holding space, reading between the lines, staying grounded when someone is struggling, and being steady when someone is scared or overwhelmed.


Sometimes clients aren’t just attached to your technique, they’re attached to the hope you represent.


While it can feel validating, it’s also a place where savior mode can sneak in.


Savior mode can drain your body, energy, and passion for this work. It can literally wipe you out.


Know What You Bring to the Table


Every therapist brings something different to the table. Training, life experience, temperament, intuition, personality… it all shapes the session.


I love working with chronic pain. That curiosity is what keeps me learning. And yes, I believe we all have different gifts: spiritual, natural, and earned. Healing has always been one of mine.


But a gift doesn’t put you on call around the clock.


A gift doesn’t mean you’re meant to be the hero.


A gift doesn’t mean you should run yourself into the ground.


Barefoot massage is one reason I’ve been able to do deep work for decades without hurting my body. But even with good body mechanics and tools, you still need boundaries, because burnout isn’t just physical. It’s emotional too. This brings us to how boundaries function in this work.


Boundaries Are Flexible… But They Can’t Be Optional


I learned this the hard way. And honestly? I’d say three things helped me get better at maintaining my boundaries.


First, I got burned. When I didn’t keep proper boundaries, I paid for it with stress, resentment, and even financially. There’s no lesson like one that hits your bank account.


I’ve let someone show up late and still given them the full time, which pushed me into the next client, put me behind all day, and left me rushed and frazzled. Each client deserves my best, and that’s hard to deliver when I’m rushed and frazzled.


Second, front desk staff. When someone else handles policies and scheduling, you’re not negotiating in the moment. I’ll admit, I’m a sucker for a sob story, but I’m getting better. It’s only taken 33 years. 😉


Third: having employees. When someone else is counting on you for their paycheck, you can’t run your business on guilt and last-minute exceptions.

That’s when I had to step up and enforce boundaries that protect the whole practice, not just me. Over time, I realized clients also play an essential part in the process.


Clients Want You to Be the Fix… But They Have to Be Part of the Process


Sometimes I get a little bossy about self-care. Not mean—just clear.


A lot of people were raised in “sickcare,” not healthcare. They’ve been trained to want the easiest fix: a pill, a procedure, or a provider doing something to them.


That mindset can walk right into your treatment room.


But real change doesn’t come from handing healing over to somebody else—and it’s not something you can do to them on a table. You can’t reverse months (or years) of habits, compensation patterns, and stress in 60 minutes.


I’ve told clients, “I’m not Jesus.”


Meaning: I'm not a miracle worker; I’m a skilled human being with limited time, limited energy, and a strong desire for them to participate in their healing.


That’s why I teach self-care every session—because I want clients to have tools between appointments. If someone only feels better when they’re on my table, we’re not building resilience—we’re building dependence.


Some clients want you to fix them while they keep doing the same things that got them here. Until that mindset shifts, not much changes.


Build a Team So You’re Not the Only Door They Can Walk Through


I don’t refer out blindly. I keep a trusted network of providers—many of whom I’ve personally received work from. These aren’t random referrals. They’re people I trust with my own body.


So when:

  • I can’t fit someone in,

  • Their needs are outside my scope,

  • Or they need more support than I can provide in one session…


I can refer out with confidence.


Clients may panic when you’re booked up, especially if they think you’re the only one who can help. Having a few trusted names eases their anxiety and reminds them that healing isn’t a one-person job; sometimes it takes a team.


This benefits my clients and my boundaries. When I’m not the only solution, clients have a choice, less urgency, and take more responsibility.


The real goal: care that is consistent, sustainable, and bigger than one therapist. Protecting yourself is integral to maintaining this kind of care.


Put Your Oxygen Mask On First


You know that airplane speech: put your own mask on first.


That applies to bodywork more than people realize.


Protect your body, energy, calendar and the parts of you that matter most.


One thing I’ll never forget: my Rolfing mentor told me that every quarter, he’d take a week or two off, "Because this work is too good to get burned out on."


I’m not fully there yet, but I do take vacations, and I’m taking a week and a half off for Christmas, and I’m so looking forward to it. That rest isn’t a luxury; it’s part of what lets me come back present, grounded, and actually happy to do this work.


Because the therapists who last aren’t the ones who say yes to everything. They’re the ones who stay clear, stay connected, and stay sustainable—for the long game.



Let’s Talk


Have you ever had a client put you on a pedestal?


Where do you tend to bend your boundaries, and where are you learning to hold them?


What’s helped you avoid savior mode and stay in the long game?


If you’re curious about barefoot massage as a way to do deep work with less strain on your hands, wrists, and shoulders, that’s a conversation I love having with therapists.


💡Missed part one of this boundary series? It’s all about how your calendar reflects your worth, and why protecting your time isn’t selfish, it’s smart.



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