The most convenient way to schedule an appointment in our Durham massage studio is via our online scheduling system. Any Book Now button at the top of the website or on any of our pages.You may view our availability, book and secure an appointment with a credit card. 50 % deposit is required for 1st time clients.For SAME DAY availability call 919-477-9887. We have a receptionist available Monday-Friday 9 am-4 pm. If no one is available to answer, you may leave a confidential message and we will return your call as soon as we are able.

APPOINTMENT & CANCELLATION POLICYAll providers at Bull City Soles follow the same cancellation and late-arrival policy. Appointment availability, follow-up scheduling, and service details may vary by provider.CANCELLATIONS & RESCHEDULINGPlease give at least 24 hours’ notice to cancel or reschedule your appointment.Cancellations or rescheduling requests received less than 24 hours before the appointment will be charged 100% of the scheduled service price. There is no cancellation charge when at least 24 hours’ notice is provided.WHO TO CONTACTBefore your first appointment: Contact Bull City Soles at 919-477-9887 or info@BullCitySoles.com. If we do not answer, leave a voicemail.After your first appointment with an independent provider: Contact your provider directly to rebook, cancel, or reschedule using the contact information they provide. Your provider manages your ongoing appointments and handles any cancellation or no-show charges.For returning clients of independent providers, please send cancellation or rescheduling requests directly to your provider rather than through the Bull City Soles front desk.LATE ARRIVALSPlease complete your intake paperwork online before your appointment or arrive 10 minutes early if you need to complete it at the studio.If you arrive late, your session may be shortened to keep the provider’s schedule on time. The full scheduled service price still applies. Any extension is at your provider’s discretion and depends on availability.NO-SHOWSIf you miss your appointment without canceling, you will be charged 100% of the scheduled service price.APPOINTMENT REMINDERSAppointment reminders are sent two days before your scheduled visit, giving you time to review your appointment and make changes before the 24-hour cutoff. Your appointment remains scheduled unless you cancel; not confirming does not cancel it.

Before You Book: Policies & Studio Etiquette at Bull City SolesFor your first appointment, we ask that you go to Vagaro.com to create an account and fill out an intake form, which will be electronically submitted. A 50% deposit will be required to book your 1st appointment and its applied at checkout.If you prefer to complete in our studio, please be sure to arrive at least ten minutes before your scheduled appointment. To help you achieve the most effective results, your therapist needs to know your complete health history, current medications/physical issues and other treatment/therapies you have completed or currently participating in. Parking is available directly in front of the office. Please enter the office quietly and make yourself comfortable in our waiting area. We will be with you promptly. Use the time to treat yourself to water, use the restrooms and/or just sit and enjoy a moment of quiet. Once it is time to begin your session, your massage/bodywork therapist will review your intake form with you and discuss the goals of your session. It is important to share any preferences or concerns so that we can customize your massage/bodywork session to best suit you. Once we leave the room, you may disrobe and get on the table. We allow massage clients to undress to their comfort level. Draping with a sheet or towel is provided and only the current area being massaged is exposed. We primarily use unscented crème in our sessions, not oil so you can quickly return to work if necessary! All rooms are equipped with a wide, comfortable massage table, a heating pad that can be adjusted to your preference, a blanket, and music of your choice. We will knock before entering to begin your bodywork session. Remember that this is YOUR session and feedback is essential. Whether it’s the music, room temperature or the pressure, we would like to help you receive the most benefit out of your session. Once the session is over, we will leave the room for you to get dressed. Please move slowly and take the time to experience any changes in your body. Depending on the type of massage/bodywork you received, you may experience a bit of soreness a few days later ~~ Similar to how your muscles sometimes feel after a workout. An Epsom salt bath is an excellent follow-up to your session. Most importantly, keep your body hydrated with water. When you are ready, your therapist will be waiting for you outside to settle your bill. We accept all forms of credit cards, Health Savings Account (HSA) or Flex Saving Account(FSA) cards (w/ Doctor's prescription), checks and cash. We do not accept any forms of insurance. If requested, we will provide session notes. Additional charges may apply. Read 'Your first massage session at Bull City Soles' for more information.

We accept all forms of credit cards, Health Savings Account (HSA) or Flex Saving Account(FSA) cards (w/ Doctor's prescription), checks and cash. We do not accept any forms of insurance. If requested, we will provide session notes. Additional charges may apply.

It depends on what you're looking for! Here's a break down of our massage session times. This blog post might help too "How Long Should My Massage Session Last?" 30 minutes - We recommend a 30 minute massage for specific work on areas such as the head and neck for headache relief, upper shoulders or quick low back pain relief. Great for a quick lunch break!60 minutes - This session length is a good start for new clients. It OK for a general all over massage, but it's not enough time to focus on one particular area. If you 're having low back pain then the session could be used to focus TOTALLY on the lower body for the hour session and possibly include a few stretches. 90 minutes - An hour and a half massage session is perfect for detail work on a few target areas and a full body focus. We're talking feet, legs, hips, back, shoulders, arms, chest, head and neck. And a few stretches as well! Its the sweet spot for a lot of clients.120 minutes - This session is massage heaven for the massage connoisseur! We can work in great detail from your metatarsals to your phalanges, up to the top of your head and stretch every joint in between! Not all therapists provide this session length.

You can follow Bull City Soles on Instagram and/or Facebook or join the waitlist on Vagaro. We are always posting availabilities, self-care tips and info and you may call the office 919-477-9887 Monday through Friday 9 am to 4 pm and ask to be put on on our Last Minute Availability (LMA) list for texts.

If you are looking for a new massage therapist and just want to see which one of our massage therapists would be a good fit for you, then book a 30-minute massage so that you can try several different therapists and not have to spend too much money trying to find the best fit.

Tipping is never required, but it is always appreciated. Many clients choose to tip somewhere in the 10–20% range for excellent service, but the amount is entirely up to you. If you are happy with your session, the best compliment is coming back when your body needs support.